Social Media Listening services

We’re All Ears

Protect your valuable online reputation with our social media listening services.

Do you know what is being said about your brand online? With On Target’s social media listening service, our team of experts can keep watch over your brand. We monitor your social accounts for any relevant mentions or comments while providing a strategic response.

We’ll monitor:

The web
Online news channels
Twitter
Public YouTube channels
Public Facebook channels

Let’s Get Started

During your first month, our social media experts will set up a campaign that monitors your brand in real-time, with email alerts based on the monitoring criteria we obtain from your team after a discovery session.

Month 1: Setup and Monitoring

– (1hr) Phone conference with our social media team

– Setup our listening software

– Setup custom alerts

– Setup monthly reporting

About Us

Get Started

YOU DON’T HAVE TO TELL US TWICE

After social media monitoring is set up, our team will closely monitor all mentions of your brand, reporting back to you on trends.

Monthly Deliverables:

Monitoring of social media channels for new comments

Monitoring media mentions online

Admin alerts

Ongoing modifications to the monitoring parameters as needed

30-minute monthly strategic phone call

Monthly data report

Our team will work closely with your public information team to efficiently address any mentions on social media that merit a response, Monday through Friday, 8:30 am – 5 pm. We’ll interface with your marketing team to create proactive and reactive social media responses.